Architecture, engineering, and construction firms are fighting on two fronts: they need to win new business while keeping existing customers loyal. Technology can help, but it can’t do its job unless you also understand how to apply it to building a Connected Firm. In this blog article, part of our series on the Connected Firm, we dive into Connected Insights and the role they play connecting your firm.
AEC ERP software gives you Connected Insights when the system embeds information into a business process. For the user, information is connected to action, which makes them efficient. In this post, we’ll take a look at this aspect of a well-connected AEC firm.
The two primary reasons AEC firms find value in their ERP software is processing data and getting information. It’s not surprising that when we hear AEC firms complain about the effectiveness of their ERP software, they typically point to difficult processing and poor information. This is where Connected Insights comes into play.
Connect Insights Directly into Your Business Processes
When you engage in a process in an ERP system, it almost always involves working with information. A good example is in developing a proposal. You need past project experience as you establish a scope of service for the new project. You need employee project experience and qualifications to develop resumés to include in your proposal. The information you need for this process comes from your CRM system, your Project Management system, and your Human Resources system.
But what happens when all the information you need is not embedded into this process? You need to go look for it. What if these Insights are not connected? You might have to go to three (or more) separate sources.
The Answer: An Integrated Approach to Connecting Information from Every Source to Every Process
Having to go from one data source to another as you complete a process is time consuming and frustrating. The truly connected AEC firm gains real-time intelligence by unifying data on a single, integrated business platform and being able to embed those insights directly in their business processes. They connect the “need to know” with the “need to do.”
Stop Searching for Information
We’ve designed aec360 ERP software with Connected Insights. We’ve embedded the real-time data you need to fulfill your business processes directly when and where you need it. Real-time decisions need to be supported by real-time information. Correct information drives correct action. The following screen shot shows a project manager’s dashboard—a single source for all the information needed to analyze their projects and make business process decisions.
Why Value Connected Insights?
In summary, an AEC firm’s ERP software shouldn’t force the user to search for the information they need to make a business process decision. The information might come from different application areas, but it should be fully integrated and delivered in a single source and in real-time. Connected Insights in aec360 provide exactly that—a fully integrated approach to information that will drive efficiency in and great business process decisions for AEC firms!
With aec360, you can have a Connected Firm and all its benefits. Let us show you how in this on-demand webinar, How to Achieve a Connected AEC Firm with Dynamics 365 and aec360.